Shipping policy
This Shipping Policy explains how orders placed with Rush Hour Clothing Co are processed, shipped, and delivered.
Shipping Area
We currently ship within the United States only. International shipping isn't available at this time.
Shipping Cost
Free SHipping For All Orders In USA
Order Processing Time
Orders are processed within: 1–3 Business Days
Order Cut-Off Time
Orders placed before 5:00 PM (GMT-06:00) Central Standard Time (Chicago) on an open business day are typically included in that day's processing. Orders placed after 2:00 PM, or on a day we're closed, move to the next available business day.
Transit Time
The estimated transit time is: 4–7 Business Days
Delivery Time
Delivery Time= Processing Time+ Transit Time
• Processing Time: 1–3 Business Days
• Transit Time: 4–7 Business Days
• Estimated Total Delivery Time: 5–10 Business Days
Shipping Carriers
We ship using established U.S. carriers such as USPS, UPS, and FedEx. The carrier used for your order depends on your location, package size, and service availability at the time of shipping.
Order Tracking
Once your order ships, you'll receive tracking information — usually within 48 hours of shipment. Sometimes a tracking number is generated before the carrier scans the package, so if there's no movement right away, give it up to 48 hours to update.
DELAYED SHIPMENTS
If your tracking hasn't moved in a while or delivery is running well past the estimate, contact us with your order number and we'll look into it.
MARKED AS DELIVERED BUT NOT THERE?
Check around your property, with household members, neighbors, or your building's front desk/mailroom — carriers sometimes mark a package delivered just before it's actually dropped off. Still missing? Contact us and we'll help.
LOST SHIPMENTS
If tracking suggests your order may be lost, let us know and we'll review the carrier's tracking history to figure out next steps.
DAMAGED ON ARRIVAL
If your package arrives damaged, contact us with your order number, a short description of the issue, and photos of both the item and the outer packaging. Please hold onto the original packaging until we've reviewed your case.
MULTIPLE-ITEM ORDERS
Some orders ship in more than one package depending on inventory. If that happens, you'll get separate tracking numbers — receiving one package before another doesn't mean anything's missing.
UNDELIVERABLE OR RETURNED PACKAGES
If a carrier can't complete delivery — wrong or incomplete address, multiple failed attempts, etc. — the package may be returned to us. If that happens, get in touch and we'll sort out the next step with you.
SHIPPING RESTRICTIONS
We reserve the right to decline shipment to addresses outside our delivery area, addresses that can't be verified, incomplete addresses, or locations our carriers can't service. If this affects your order, we'll reach out using your checkout details.
CONTACT INFORMATION
Shop Name: Rush Hour Clothing Co
Phone: +1 515-227-5976
Email: info@rushhourclothingco.store
Address: 1208 1st Ave S, Fort Dodge, IA 50501, United States
Business Hours:
Sunday –Monday: Closed
Tuesday – Thursday: 10 AM–5 PM
Friday : 10 AM–4 PM
Saturday : 10 AM–3 PM